依據(jù)《大學英語教學指南》，外教社策劃推出了“跨文化交際英語課程系列”，力圖充分挖掘大學英語課程豐富的人文內涵，滿足各高校開設跨文化交際英語課程的需要。
　　“跨文化交際英語課程系列”包括跨文化交際技巧、英美文化、文學、中國文化等多個品種。品類豐富、涵蓋面廣，旨在幫助學生了解中外不同的世界觀、價值觀、思維方式及社會組織的差異，培養(yǎng)學生的文化與跨文化意識。提高學生社會語言能力和跨文化交際能力。
　　《跨文化交際技巧：如何跟西方人打交道（修訂版 學生用書）/跨文化交際英語課程系列》以中國英語學習者與歐美人士交往的常見細節(jié)和沖突為切入口，采用來信求助、專家釋疑等新穎手法，將跨文化交際理論知識、實際案例分析和語言學習相結合，提供消弭誤解、與西方人融洽相處的方法。本教程貼近學生生活，能持續(xù)吸引學生注意力，調動學生積極性，達到很好的課堂教與學的效果。

Acknowledgements
To the Teacher： Teaching Encounters with Westerners
Unit 1： Intercultural Communication
Letter to Fran：
Pete's First Day in China
Intercultural Communication：
Intercultural Communication and Understanding Westerners
Encounter：
The Gift
Generalizing About Western Culture：
Can We Generalize About \"Western Culture\"?
Learning About Other Cultures
Review：
Using Words and Word Combinations

Unit 2： Interpreting Intercultural Encounters
Encounter：
The Taxi
Intercultural Communication：
Interpreting What Foreigners Mean
Letter to Fran：
A Helping Hand
Generalizing About Western Culture：
Individualist and Collectivist Cultures
Learning About Other Cultures
Review：
Using Words and Word Combinations

Unit 3： Speaking in a Foreign Language
Encounter：
Mistakes
Intercultural Communication：
Speaking in a Foreign Language and Stress
Encounter：
The Compliment
Generalizing About Western Culture：
Difference in Rank and Power
Learning About Other Cultures
Review：
Using Words and Word Combinations

Unit 4： Culture Shock
Letter to Fran：
The Shopper
Intercultural Communication：
Culture Shock and Culture Fatigue
Letter to Fran：
Not Eating
Generalizing About Western Culture：
Western Communication Styles
Learning About Other Cultures
Review：
Using Words and Word Combinations

Unit 5： Expectations and Intercultural Encounters
Encounter：
The Invitation
Intercultural Communication：
Expectations and Projected Cultural Similarity
Letter to Fran：
The Goodnight Kiss
Generalizing About Western Culture：
Conformity in Western Cultures
Learning About Other Cultures
Review：
Using Words and Word Combinations
Unit 6： Ethnocentrism
Letter to Fran：
Who Pays?
Intercultural Communication：
Ethnocentrism
Encounter：
Living Together
Generalizing About Western Culture：
Family Relationships in the US
Learning About Other Cultures
Review：
Using Words and Word Combinations

Unit 7： Ingroups and Outgroups
Encounter：
Left Out of the Conversation
Intercultural Communication：
Ingroups and Outgroups
Letter to Fran：
Critics
Generalizing About Western Culture：
In/Outgroups in Collectivist and Individualist Cultures
Learning About Other Cultures
Review：
Using Words and Word Combinations

Unit 8： Telling Stories About Encounters
Letter to Fran：
Exceptions
Intercultural Communication：
War Stories
Encounter：
Grandma
Generalizing About Western Culture：
Dealing with Conflict
Learning About Other Cultures
Review：
Using Words and Word Combinations

Unit 9： The Benefit of the Doubt
Letter to Fran：
An American Friend
Intercultural Communication：
Giving the Benefit of the Doubt
Letter to Fran：
Cars
Generalizing About Western Culture：
Friendship Patterns
Learning About Other Cultures
Review：
Using Words and Word Combinations

Unit 10： Being an Effective Intercultural Communicator
Encounter：
Made in the USA
Intercultural Communication：
Being an Effective Intercultural Communicator
Encounter：
Democracy
Generalizing About Western Culture：
Advice for Communicating with Westerners
Learning About Other Cultures
Review：
Using Words and Word Combinations

References