目錄
章 危機、危機管理與城市危機管理·················································· 1
節(jié)危機與危機管理··································································· 1
第二節(jié)公共危機管理與城市危機管理·················································· 3
第三節(jié)城市危機的特點··································································· 5
第四節(jié)城市危機的分類··································································10
本章課程思政設計·····································································17
第二章 我國公共危機管理體系的歷史沿革與發(fā)展·····································18
節(jié)新中國成立初期至改革開放前：公共危機管理體系初創(chuàng)期··············18
第二節(jié)改革開放后至2003 年非典危機：公共危機管理體系恢復發(fā)展期·······20
第三節(jié)2003 年非典危機至2018 年前：公共危機管理一案三制建設期···20
第四節(jié)2018 年機構改革后：公共危機管理體系全面整合發(fā)展期················24
本章課程思政設計·····································································24
第三章我國城市危機管理體制·····························································26
節(jié)我國城市危機管理體制·························································26
第二節(jié)我國城市危機管理體制的問題與困境········································29
第三節(jié)完善城市危機管理體制的策略建議···········································32
本章課程思政設計·····································································37
第四章 城市危機管理流程···································································40
節(jié) 危機預防與應急準備····························································40
第二節(jié) 危機監(jiān)測與預警··································································45
第三節(jié) 危機應急處置與救援····························································46
第四節(jié) 危機善后恢復與重建····························································55
本章課程思政設計·····································································59
第五章 自然災害危機管理···································································61
節(jié)自然災害概述·····································································61
第二節(jié)自然災害的特點··································································66
第三節(jié)自然災害應急處置與救援·······················································67
第四節(jié)案例分析：舟曲特大泥石流災害應急處置與救援··························71
第五節(jié)日本預防和應對地震的經(jīng)驗與啟示···········································75
本章課程思政設計·····································································82
第六章 事故災難危機管理···································································84
節(jié)事故災難概述·····································································84
第二節(jié)事故災難預防與治理····························································87
第三節(jié)事故災難應急處置與救援·······················································90
第四節(jié)案例分析：重慶市開縣12·23井噴事故應急處置與救援···········91
本章課程思政設計··································································· 103
第七章 突發(fā)公共衛(wèi)生事件危機管理····················································· 105
節(jié)突發(fā)公共衛(wèi)生事件概述······················································· 105
第二節(jié)突發(fā)公共衛(wèi)生事件醫(yī)學管理措施············································ 108
第三節(jié)突發(fā)公共衛(wèi)生事件應急處置與救援········································· 111
第四節(jié)案例分析：2013 年惠州市人感染H7N9 型禽流感應急處置與救援··· 115
本章課程思政設計··································································· 118
第八章 社會安全事件危機管理··························································· 119
節(jié)社會安全事件概述····························································· 119
第二節(jié)社會安全事件管理····························································· 123
第三節(jié)社會安全事件的應急處置與救援············································ 126
第四節(jié)案例分析：南京市江寧區(qū)湯山鎮(zhèn)特大投毒案應急處置與救援········· 131
本章課程思政設計··································································· 139
第九章 網(wǎng)絡輿情危機管理································································· 141
節(jié)網(wǎng)絡輿情危機引發(fā)因素······················································· 141
第二節(jié)網(wǎng)絡輿情危機管理誤區(qū)······················································· 145
第三節(jié)網(wǎng)絡輿情危機管理原則······················································· 150
第四節(jié)網(wǎng)絡輿情危機管理技巧與藝術··············································· 161
第五節(jié)網(wǎng)絡輿情危機管理策略與方法··············································· 167
本章課程思政設計··································································· 202
第十章 城市危機管理前沿研究··························································· 204
節(jié)城市危機治理··································································· 204
第二節(jié)風險管理········································································· 207
第三節(jié)跨區(qū)域危機管理································································ 209
第四節(jié)突發(fā)公共衛(wèi)生事件合作治理機制與策略：以新冠疫情為例············ 211
本章課程思政設計··································································· 217
參考文獻························································································· 219
后記···························································································· 221
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