本書從職業(yè)簡介、選拔勝任條件、個(gè)性特征、常規(guī)工作與培訓(xùn)、職業(yè)規(guī)劃、家庭生活、心理健康等方面選取了100篇英文原版文章，通過一問一答的形式，讓讀者對空乘這一職業(yè)有較為全面的認(rèn)識和了解。
徐舒，江蘇常州人，中國民航飛行學(xué)院，講師，長期從事大學(xué)英語及民航專業(yè)英語教學(xué)， 2013 年擔(dān)任中國民航飛行人員英語等級考試（ PEPEC ）面試官，并多次參與各空管局管制員 AETS 英語執(zhí)照考試培訓(xùn)。參與《民航國際航線飛行英語實(shí)錄通話—新加坡、韓國航線》和《管制英語閱讀》第 2 版編寫。
1. What is a flight attendant?/ 1
2. What is the history of the flight attendant?/ 2
3. Who were the first fight attendants?/ 4
4. What are the job duties of a flight attendant in transport aircraft prior to each flight?/ 5
5. What are the responsibilities of a flight attendant during the flight? / 7
6. Why is cabin crew important in aircraft safety procedures?/ 9
7. Who can become a flight attendant?/ 11
8. Why would you want to be a flight attendant?/ 12
9. Why would you not want to be a flight attendant?/ 14
10. What are the height requirements for a flight attendant? / 16
11. What are the weight requirements for a flight attendant? / 17
12. What are the vision requirements for a flight attendant? / 18
13. What is the language requirements for a flight attendant?/ 19
14. What is the maximum age requirement of a flight attendant?/20
15. What is the minimum age requirement of a flight attendant?/21
16. What are the background check requirements to be a flight attendant? / 22
17. What are the education requirements to be a flight attendant? / 23
18. What are the grooming standards of a flight attendant?/ 26
19. What qualities should a flight attendant have?/ 28
20. What personality traits are required to become a fight attendant?/ 29
21. What are the physical ability that flight attendants are expected to have?/ 31
22. What are in a medical exam for a flight attendant?/ 32
23. How should you prepare to become a flight attendant?/ 34
24. How can you get a job as a flight attendant?/ 36
25. Is it necessary to attend a preparation training course before applying for the job of flight attendant?/ 38
26. Could a cabin crew training course help you to get a job as cabin crew? / 39
27. How to choose the suitable flight attendant training course?/ 41
28. How do flight attendant training programs work?/ 42
29. What does the flight attendant training cover?/ 45
30. What are the learning methods for flight attendant training?/ 47
31. How to create a resume for a flight attendant job?/ 49
32. What sort of questions will be on the application form?/ 50
33. How to make sure that your application is good enough?/ 52
34. What will the interview for the flight attendant position be like?/ 53
35. How to succeed in the cabin crew interview? / 55
36. What are the typical cabin crew interview questions?/ 57
37. How do you appear for flight attendant interview? / 58
38. What is the initial training of flight attendant?/ 60
39. How to successfully pass the initial training at your airline? / 62
40. What is the recurrent training of flight attendant? / 63
41. What is a domicile when working as a flight attendant?/ 65
42. How are the cabin crew chosen for their different flights?/ 66
43. Why is seniority so important for flight attendants?/ 68
44. What is the schedule of a flight attendant like? / 69
45. How to become a purser? / 71
46. What are the duties of a purser?/ 73
47. How to become a flight attendant instructor? / 74
48. What are the factors that affect the pay scale of the flight attendant? (Part I)/ 76
49. What are the factors that affect the pay scale of the flight attendant? (Part II)/ 77
50. What are the factors that affect the pay scale of the flight attendant? (Part III) / 80
51. What to do after being cabin crew —is it a dead end career?/ 81
52. What are the airline flight attendant career opportunities?/ 83
53. What is the life of a flight attendant like? / 84
54. How do I get started as a flight attendant? / 86
55. What are the advantages of being a flight attendant?/ 87
56. What are the challenges faced by a flight attendant? / 89
57. What is the salary of a flight attendant in Chinese airlines? / 90
58. What salary do flight attendants make in U.S? / 93
59. What are some things that airline cabin crews know, but won ’t tell you? / 95
60. What is it to be a flight attendant and also having a family?/ 97
61. How to keep love alive when you work as cabin crew?/ 98
62. Do flight attendants know how to land a plane? /100
63. Regarding women's cabin crew shoes, what do you expect?/ 101
64. What's inside the baggage of flight attendants from foreign airlines?/102
65. What are the items that must be carried in the flight attendant's bags for long haul flights? /104
66. How do flight attendants maintain their weight? /106
67. How do flight attendants eat a healthy diet when they are constantly flying? /108
68. How do flight attendants keep looking good? /109
69. Do flight attendants ever get scared in flight? / 111
70. Can the flight attendants sleep during long-haul flights? /113
71. What do flight attendants do to keep from getting sick and tired on flight?/114
72. How do flight attendants constantly avoid jet-lag? /116
73. What are flight attendants trained to do in case of a death on board a flight? /118
74. Is beauty an essential quality for every flight attendant? /119
75. Why is pretty no longer the fundamental requirement of foreign airlines for flight attendants? /121
76. What are the secret language of flight attendants?/122
77. What are airlines looking for in flight attendants? /125
78. Why do flight attendants from foreign airlines actually prefer working in economy to business class?/126
79. Are flight attendants at higher risk for miscarriage?/128
80. What should you go through in the college of civil aviation?/129
81. What do you know about the job of flight attendant in China?/131
82. How many languages do you have to speak to become a flight attendant in UK?/133
83. Do airlines look more favorably on an applicant who is bilingual?/134
84. How to deal with the work pressure?/135
85. What do flight attendants notice about passengers as they board the plane? /137
86. Do flight attendants really get to fly for free? /139
87. What is the best part of being at an airline?/139
88. Will I have to relocate if I become a flight attendant?/141
89. How do I know if my past work history is good enough to get a flight attendant job?/142
90. What is it like to work with pilots on the line?/143
91. Should the flight attendants join the preflight briefing with the flight crew?/145
92. Which flight attendant uniform will you need?/146
93. Are flight attendants ever allowed to work overtime?/147
94. Are airlines recruiting for flight attendants? /149
95. I have already had an interview for a flight attendant position and have not been selected, what am I doing wrong?/150
96. I am not a citizen of the country that the airline I want to work for is from, am I eligible to become a flight attendant?/152
97. If I have a tattoo, can I apply for the cabin crew?/153
98. I am young and I don't have much customer service experience. Is that going to be a problem?/154
99. Is it too late for a 31 year-old on the way to getting a B-Sc and training as flight attendant to start a new career? /155
100. How do flight attendants deal with badly behaved passengers? /156
Acknowledgements/159
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