Unit1 Essentials of a Business Letter
　商務(wù)信函的基本要素
　1．1 Layout of a Business Letter
　1．2 Letter Sty，les
　1．3 Addressing Envelopes
　1．4 Faxes and E—mails
　Exercises
Unit 2 Starting Business and Establishing BusinessRelation
　開(kāi)始業(yè)務(wù)與建立業(yè)務(wù)關(guān)系
　2．1 Related Business Knowledge
　2．2 Text
　2．3 Useful Sentences
　2．4 Writing Tutorial：Deciding the 7ype of YourLetter　Exercises
Unit 3 Enquiries and Quotations
　詢價(jià)與報(bào)價(jià)

Unit1  Essentials of a Business Letter
　商務(wù)信函的基本要素
　1．1  Layout of a Business Letter
　1．2  Letter Sty，les
　1．3  Addressing Envelopes 
　1．4  Faxes and E—mails
　Exercises
Unit 2  Starting Business and Establishing BusinessRelation
　開(kāi)始業(yè)務(wù)與建立業(yè)務(wù)關(guān)系
　2．1  Related Business Knowledge 
　2．2  Text 
　2．3  Useful Sentences 
　2．4  Writing Tutorial：Deciding the 7ype of YourLetter　Exercises
Unit 3  Enquiries and Quotations
　詢價(jià)與報(bào)價(jià)
  3．1  Related Business Knowledge 
  3．2  Text 
  3．3  Useful Sentences 
  3．4  Writing Tutorial：Beginning of a BusinessLetter   Exercises
Unit 4  0ffer，Counter．offer，Acceptance and Refusal
　發(fā)盤(pán)、還盤(pán)、接受或拒絕
  4．1  Related Business Knowledge
  4．2  Text
  4．3  Useful Sentences
  4．4  Writing Tutorial：Singling out the Key Purpose ofYour Letter　Exercises
Unit 5  Credit and Status Enquires and Their Replies
　資信查詢及其回復(fù)
　5．1  Related Business Knowledge 
　5．2  Text 
　5．3  Usefu]Sentcnces 
　5．4  Writing Tutorial：Correct Paragraphs 
　Exercises
Unit 6  0rder，Acceptance and Refusal
　訂單、接受訂單以及謝絕訂單
　6．1  Related Business Knowledge
　6．2  Text
　6．3  Useful Sentcnces
　6．4  Writing Tutorial：Making a BusinesslikeEnding　Exercises
Unit 7  Conclusion of a Business and the Fulfillment of aContract
　交易的達(dá)成和合同的履行
　7．1  Related Business Knowledge
　7．2  nXt
　7．3  Usefu]Sentences
　7．4  Writing Tutorial：Proper Wording．　Exercises
Unit 8  Letters to Discuss Payment
　洽談支付方式信
　8．1  Related Business Knowledge
　8．2  Text
　8．3  Useful Sentences
　8．4  Writing Tutorial：Composing Appropriate Sentences 　Exercises
Unit 9 Urging the Establishment and Amendment of L／C
　敦促開(kāi)立和修改信用證
　9．1  Related Business Knowledge 
　9．2  Text
　9．3  Useful Sentences
　9．4  Writing Tutorial：Keeping Coherence 　Exercises 
Unit 10  Packing，Marking and Shipment
　包裝、運(yùn)輸標(biāo)志以及裝運(yùn)
　10．1  Related Business Knowledge
　10．2  Text 
　10．3  Useful Sentences 
　10．4  Writing Tutorial：Using the CorrectPunctuation　Exercises 
Unit ll  Marine Insurance
　海運(yùn)保險(xiǎn)
　11．1  Related Business Knowledge
　11．2  Text 
　u．3  USeful Sentences 
　u．4  Writing Tutorial：Revising and Checking for Any
　Possible Mistakes 
　Exercises
Unit 12  Letters to Discuss Agencies
　洽談代理業(yè)務(wù)信
　12．1  Related Business Knowledge
　12．2  Text 
　12．3  Useful Sentences 
　12．4  Writing Tutorial：Business Writing Principles—SixCs  　Exercises
Unit l3  Complaints，Disputes，Claims and TheirSettlements
　投訴、爭(zhēng)議、索賠及其解決
  13．1  Related Business Knowledge
  13．2  Text 
  13．3  Useful Sentences 
  13．4  Writing Tutorial：Avoiding DanglingModifiers  Exercises
Unit l4  Application Letters
　求職信
　14．1  Related Business Knowledge

　……

AppendixⅠ　各章練習(xí)題參考答案
Appendix Ⅱ　美國(guó)州名標(biāo)準(zhǔn)縮寫(xiě)
Appendix Ⅲ　加拿大省名標(biāo)準(zhǔn)縮寫(xiě)
Appendix Ⅳ　常用地址和商務(wù)機(jī)構(gòu)縮略語(yǔ)
Appendix Ⅴ 世界主要機(jī)場(chǎng)、港口名稱英中對(duì)照表