Contents
Chapter 1 Welcoming Clients ........................................................................................................................................1
Chapter 2 Seeking Business Opportunity ..............................................................................................................13
Chapter 3 Making Inquiries ........................................................................................................................................27
Chapter 4 Business Appointment and Arrangement........................................................................................41
Chapter 5 Offer and Counter Offer ..........................................................................................................................55
Chapter 6 At China Import and Export Fair .......................................................................................................67
Chapter 7 Business Visit ................................................................................................................................................79
Chapter 8 Innovative and Power Brand Strategy .............................................................................................93
Chapter 9 Packing and Quality Inspection .........................................................................................................107
Chapter 10 Acceptance and Orders ........................................................................................................................119
Chapter 11 Business Telephone Calls .....................................................................................................................133
Chapter 12 Terms of Payment ..................................................................................................................................145
Chapter 13 Business Negotiation ..............................................................................................................................159
Chapter 14 Sign a Contract .......................................................................................................................................173
Chapter 15 Cargo Delivery ........................................................................................................................................187
Chapter 16 Business Conference ..............................................................................................................................201
Chapter 17 Sales Promotion ......................................................................................................................................215
Chapter 18 Interview ....................................................................................................................................................229
Chapter 19 Complaints ................................................................................................................................................243
Chapter 20 Banquet and Parting .............................................................................................................................257
Appendix 1 Translation to Situational Dialogues .............................................................................................270
（情景對話參考譯文）
Appendix 2 Suggested Key to Practice ..................................................................................................................316
（實踐操練參考答案）