Part Ⅰ Tourism ABC
Unit 1 Giving Travel Information
Unit 2 Meeting Guests at the Airport
Unit 3 Itinerary Arrangement
Unit 4 Checking in at a Hotel
Unit 5 Sightseeing
Unit 6 Catering Service
Unit 7 Shopping
Unit 8 Dealing with Complaints and Emergencies
Unit 9 Farewell
Unit 10 Overseas Travel
Part Ⅱ More about Tourism
Unit 1 Introduction to Tourism
Unit 2 Types of Tourism
Unit 3 Tourism and China Part Ⅰ Tourism ABC
  Unit 1 Giving Travel Information
  Unit 2 Meeting Guests at the Airport
  Unit 3 Itinerary Arrangement
  Unit 4 Checking in at a Hotel
  Unit 5 Sightseeing
  Unit 6 Catering Service
  Unit 7 Shopping
  Unit 8 Dealing with Complaints and Emergencies
  Unit 9 Farewell
  Unit 10 Overseas Travel
Part Ⅱ More about Tourism
  Unit 1 Introduction to Tourism
  Unit 2 Types of Tourism
  Unit 3 Tourism and China
  Unit 4 New Trends in Tourism
  Unit 5 Foreign Delicacies
  Unit 6 Psychology of Service
  Unit 7 About Air Transport Industry
  Unit 8 Tourism Safety and Trends
Part Ⅲ Intercultural Communication in Tourism
  Unit 1 Intercultural Communication in Tourism
  Unit 2 Being, Becoming and Doing Cultures
  Unit 3 Touching in Intercultural Communication
  Unit 4 Eye Contact in Intercultural Communication
  Unit 5 Gestures in Intercultural·Communication
  Unit 6 Smell in Intercultural Communication
  Unit 7 Silence in Intercultural Communication
  Unit 8 Appropriate Behavior for Hosts and Guests
  Unit 9 Gift-giving in Intercultural Communication
  Unit 10 Intercultural Communication Success Tips
Part Ⅳ Appendix
附錄一 世界知名航空公司圖標(biāo)
附錄二 酒吧英語詞匯一覽表
附錄三 國內(nèi)外知名旅游網(wǎng)站一覽表
附錄四 世界各時區(qū)及時差計算表
Part Ⅴ Key to Exercises in Text
Part Ⅵ Tapescripts
參考文獻