本教材由吃、住、行、游、購、娛等八個章節(jié)部分構(gòu)成主題框架,每個主題內(nèi)容中以一篇與本單元主題相關(guān)的課前閱讀文章為導(dǎo)入,并設(shè)有問題思考;,每章中有典型業(yè)務(wù)環(huán)節(jié)的五個小對話、相關(guān)詞匯及旅游背景知識和服務(wù)指南供學(xué)生學(xué)習(xí),突出了高職高專教學(xué)特點和教材的實用性。為方便教師和學(xué)生使用本教材,學(xué)生用書后面配有教師指導(dǎo)用書和練習(xí)答案。
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Chapter One Meals
Unit 1 Table Reservation
Unit 2 Arranging Meals
Unit 3 Enjoying the Meal
Unit 4 Chinese Cuisine
Unit 5 Payment
Chapter Two Lodging
Unit 1 Room Reservation
Unit 2 Check—in & Check—out
Unit 3 House—keeping Service
Unit 4 Foreign Exchange Service
Unit 5 Guest Service
Chapter Three Transportation
Unit 1 On the Plane
Unit 2 Traveling by Train
Unit 3 Traveling by Bus
Unit 4 Transportation and the New Generation
Unit 5 Discussing the Itinerary
Chapter Four Sightseeing
Unit 1 Meeting on Arrival
Unit 2 Visiting Scenic Sites
Unit 3 Providing Information about Different Tours
Unit 4 Finding Missing Tourists
Unit 5 Seeing Tourists Off
Chapter Five Shopping
Unit 1 Souvenirs
Unit 2 Garments
Unit 3 Jewelry
Unit 4 Cosmetics
Unit 5 Groceries
Chapter Six Entertainment
Unit 1 Concert Halls and Concerts
Unit 2 Bars and Clubs
Unit 3 Recreation
Unit 4 Movies
Unit 5 Traditional Chinese Entertainment
Chapter Seven Special Service
Unit 1 At the Cloakroom
Unit 2 Communication Service
Unit 3 Providing Information
Unit 4 Secretarial Service
Unit 5 Recreation Service
Chapter Eight Handling Complaints
Unit 1 A Mistake in a Table Reservation
Unit 2 Complaints about Room Cleaning
Unit 3 Complaints about an Annoying Call
Unit 4 Complaints about the Room Facilities
Unit 5 Complaints about the Meal
Appendix 1 Glossary
Appendix 2 Commonly Used Expressions in Tourism旅游常用表達(dá)法
參考譯文及答案
參考書目