Acknowledgements
Transcription conventions
1　CANBEC: Corpus and context
　1.1　Data collection
　1.2　Corpus constituency
　1.3　Contextual information
　1.4　Transcription and anonymization
　1.5　Corpus size and generalizability
　1.6　Outline of the book
　References
2　Background: Theory and methodology
　2.1　Theory
　2.2　Methodology
　2.3Summary
　References Acknowledgements
Transcription conventions
1　CANBEC: Corpus and context
　1.1　Data collection
　1.2　Corpus constituency
　1.3　Contextual information
　1.4　Transcription and anonymization
　1.5　Corpus size and generalizability
　1.6　Outline of the book
　References
2　Background: Theory and methodology
　2.1　Theory
　2.2　Methodology
　2.3Summary
　References
3　The business-meeting genre: Stages and practices
　3.1　Applying Bhatia's multi-perspective model of discourse to business meetings
　3.2　The meeting matrix
　3.3　Applying the meeting matrix
　3.4　Summary
　References
4　Significant meeting words: Keywords and concordances
　4.1　Institutional language and everyday English
　4.2　Lexico-grammatical theoretical considerations
　4.3　Word frequencies
　4.4　Keywords
　4.5　Summary
　References
5　Discourse marking and interaction: Clusters and practices
　5.1　Defining clusters
　5.2　Clusters in business research
　5.3　Cluster lists
　5.4　Categorization of clusters
　5.5　Clusters in context
　5.6　Summary
　References
6　Interpersonal language
　6.1　The transactional/relational linguistic distinction
　6.2　Pronouns
　6.3　Backchannels
　6.4　Vague language
　6.5　Hedges
　6.6　Deontic modality
　6.7　Summary
　References
7　Interpersonal creativity: Problem, issue, if, and metaphors and idioms
　7.1　Problem and issue
　7.2　If
　7.3　Metaphors and idioms
　7.4　Summary
　References
8　Turn,-taking: Power and constraint
　8.1　Turn-taking in internal meetings
　8.2　Turn-taking in external meetings
　8.3　Summary
　References
9　Teaching and learning implications
　9.1　Who is the learner?
　9.2　Teaching materials: What do they teach?
　9.3　How can a corpus such as CANBEC be exploited?
　9.4　Summary
References
Appendix
Index